Assignment Approach

It's extremely important to our team that potential clients make informed decisions and are confident we will get the job done (without any surprises). Therefore, the AMR approach is distinguished by a thorough gathering of the facts, clear communication, and an unwavering commitment to our responsibilities.

Soon after our first conversation with a prospective customer, we gather background information – via phone, fax, or email. Then, we interview key personnel and carefully analyze the circumstances we have been introduced to – frequently before any billable hours accumulate. This approach ensures the situation is discussed completely – by our team and client staff – and that the problem definition, or requirement, is accurate.

After concluding the initial analysis phase, we provide written feedback – for discussion and approval. This concise document outlines the situation that must be addressed, the course of action we recommend, and the time frames and costs associated with implementing our recommendations. For more complex assignments, Deltek Vision is used as a planning tool.

Once a work plan and letter of agreement are finalized, we proceed with our assigned tasks. During the implementation phase, clients receive frequent status reports from the lead AMR consultant – often via project team or steering committee meetings.

Fulfilling the objectives of each assignment – on time and on budget, and total client satisfaction, are paramount to AMR's mission – and our keen desire to build long lasting relationships.